Words to Look for in Customer Testimonials

Words to Look for in Customer Testimonials

Businesses like Hendry Aluminum rely on word-of-mouth and customer testimonials to spread their businesses’ good reputations. For people looking for a recommendation, but who aren’t fortunate enough to have a family member, friend or neighbor who can relay all the good and bad aspects of a construction company or other service-oriented business, then customer testimonials are the one resource available to judge whether a company is reputable or not.

If you’re relying on customer testimonials to decide which company to hire to install your screen enclosure or to complete another home improvement project, then there are certain words you should look for in the testimonials. These words are the mark of a reputable company. Find a few of the words below.

Words to Look for in Customer Testimonials

Quality– Something made with quality was made with a high degree of excellence. For home improvement jobs like screen enclosures, quality means that it was installed correctly, and that it will last for years to come. Customer Bob Petrossi used ‘quality’ when he said that he and his wife were “thrilled with the quality of work and the professionalism of your team at Hendry.”

Customer Darrin Piro also used the word ‘quality’ in his customer testimonial, writing, “Tom Hendry and Bob Bancroft really make you feel comfortable with all the knowledge and expertise they offer from day one. We all know it’s an investment to our home and we all want quality work, that’s why I went with Hendry Aluminum.

Workmanship– Workmanship refers to the degree of skill with which a product is made or a job is done. Excellent workmanship means the job was done with the highest degree of skill. The result is something that is beautiful and functional.

Rob Bennet used ‘workmanship’ in his Hendry Aluminum customer testimonial when he said: “The entire process was efficient and the workmanship was excellent. I recommend Hendry Aluminum for the highest end project and the most discriminating homeowners.” Chet Nielsen also used ‘workmanship,’ saying, “I like your design very much and the workmanship shows you and your crew have pride in what you do.”

Hendry Aluminum is confident that our customer testimonials, like our screen enclosures, are filled with quality and excellent workmanship. Contact us for a free estimate for a screen enclosure for your home today!